Customer Success Specialist【東京都】
- 給与
- 600万円～900万円 Salary depends on work experience, skills, and a
- 勤務地
- 東京都千代田区
【業務内容／Responsibilities】
■Plan and create support materials to assist sales members to meet new acquisition goals
■Interact directly with existing clients to meet expectations
■Facilitate registration process, product implementation, onboarding training, and ongoing account review
■Assist with the renewal process for renewal targets
■Manage outreach to customers for product feedback requests and internal escalations to product development teams
■Be the voice of the customer as you partner with engineering, marketing, and sales to deliver best-in-class customer experience
■Make clear both qualitative and quantitative facts about customer usage and needs to better grow product globally
事業内容・業種
コンサルティングファーム
